Privacy policy

Last updated: March 4, 2026

Swasthsetu operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Swasthsetu is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

📌 PERSONAL INFORMATION WE COLLECT

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to an individual. This does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact Information: Name, shipping address, billing address, phone number, and email address

• Payment Information: Payment method details, transaction information, and payment confirmations (processed securely by third-party payment gateways)

• Order Information: Products viewed, added to cart, purchased, returned, exchanged, or cancelled

• Communication Information: Information shared when contacting customer support or communicating with us

• Device & Usage Information: IP address, browser type, device identifiers, and interaction data

• Preferences: Shopping preferences and interactions with the website

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📥 SOURCES OF PERSONAL INFORMATION

We collect personal information from:

• You directly, when you place an order, contact us, or interact with the Services

• Automatically through cookies and similar technologies when you browse our website

• Service providers and partners who assist with payments, logistics, analytics, and customer support

• Shopify and related tools that help operate and improve the Services

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🛠 HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

✔ Provide & Improve Services

• Process orders and payments

• Arrange shipping and delivery

• Provide customer support

• Manage returns and refunds

• Improve website functionality and user experience

✔ Marketing & Communication

• Send order updates and service notifications

• Share promotional messages (you may opt out at any time)

• Display relevant advertisements

✔ Security & Fraud Prevention

• Verify orders

• Prevent fraudulent or abusive activity

• Maintain platform security

✔ Legal & Compliance

• Comply with applicable laws and regulations

• Respond to lawful requests from authorities

• Enforce our policies and terms

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🔄 DISCLOSURE OF PERSONAL INFORMATION

We may share personal information with:

• Shopify, to operate and support the Services

• Payment gateways, courier partners, and logistics providers for order fulfillment

• Marketing and analytics partners for advertising and performance tracking

• Legal or regulatory authorities, if required by law

All third parties handle information in accordance with their own privacy policies.

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🏪 RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve its services. Information submitted through our store may be processed by Shopify and its partners, including outside your country of residence.

You can learn more about Shopify’s privacy practices here:
👉 https://privacy.shopify.com/en

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🔗 THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

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👶 CHILDREN’S INFORMATION

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

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🔐 DATA SECURITY & RETENTION

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide Services

• Comply with legal obligations

• Resolve disputes

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🧾 YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent for marketing communications

• Request data portability

To exercise these rights, please contact us using the details below. We may verify your identity before processing requests.

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🌍 INTERNATIONAL DATA TRANSFERS

Your personal information may be stored or processed outside your country. Where required, we rely on lawful transfer mechanisms to protect your data.

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🔄 CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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📞 CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:

📧 Email: Swasthsetu@gmail.com
📍 Address:
Sangammahuli, Satara,
Maharashtra – 415001, India